Privacy policy

Privacy Policy

At HDSN Kickz, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use and protect your information when you visit our website or place an order with us.

Information We Collect

When you place an order, we may collect information such as:

  • Your name
  • Billing and delivery address
  • Email address
  • Telephone number
  • Order details
  • Payment information
  • Any personalisation details you provide

We may also collect information about how you use our website, such as pages visited and interactions with our website.

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Arrange delivery
  • Contact you about your order
  • Process payments and refunds
  • Respond to enquiries
  • Provide customer support
  • Improve our website, products and services
  • Comply with our legal and regulatory obligations

We will only use your personal information where there is a legitimate reason to do so.

Payment Information

Payments are processed securely through our payment providers. We do not store your full card details on our own systems.

Your payment information may be processed by third-party payment providers in accordance with their own privacy policies.

Sharing Your Information

We may share necessary information with trusted third parties where required to provide our services, such as:

  • Shopify
  • Payment providers
  • Delivery and courier services
  • Website and technology providers

We will not sell or rent your personal information to third parties.

Cookies

Our website may use cookies and similar technologies to help the website function properly, understand how customers use our website and improve your browsing experience.

You can control or disable cookies through your browser settings. Some features of the website may not function correctly if cookies are disabled.

Keeping Your Information Safe

We take reasonable steps to protect your personal information from unauthorised access, loss, misuse or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

How Long We Keep Your Information

We only keep your personal information for as long as necessary to fulfil the purposes described in this policy, including fulfilling orders, providing customer support and meeting our legal, accounting and reporting requirements.

Your Rights

Depending on your circumstances and applicable UK data protection law, you may have rights regarding your personal information, including the right to request access to, correction of or deletion of your information.

If you would like to make a request or have any questions about how we use your information, please contact us.

Contact Us

If you have any questions about this Privacy Policy or how your information is used, please contact us:

Email: hdsnc.ctsm@gmail.com

Instagram: @hdsnc.c

We may update this Privacy Policy from time to time. Any changes will be posted on this page.